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CDPAP Patient FAQs

Empowering Your CDPAP Patient Journey

At Bena Home Care, our unwavering commitment is to empower your healthcare journey, Especially if you're enrolled in the Consumer Directed Personal Assistance Program (CDPAP). We understand that navigating the intricacies of healthcare can be a complex task, which is why we've created this dedicated resource center tailored to your unique needs.

At Bena Home Care, we embark on a journey beyond caregiving– about nurturing quality of life and well-being.


CDPAP Patient Resource Center: Your Path to Clarity

Whether you are in the process of becoming a CDPAP patient or are already part of our program, we've thoughtfully compiled a range of resources to support you on your journey. We believe that well-informed patients make empowered decisions, and our goal is to provide you with the information and tools you need to thrive.

Explore a collection of commonly asked questions by CDPAP patients designed to provide greater clarity and peace of mind.

We understand that eligibility is a crucial concern. Residing in New York, holding Medicaid, and requiring assistance with daily activities likely qualify you for CDPAP care. Contact us today to connect with a Bena Home Care representative who can provide deeper insights into your eligibility.

Worried about the cost? Rest assured, Medicaid covers the expenses associated with this program, and our comprehensive services are included in your coverage. This valuable program comes at no cost to all Medicaid members.

Our CDPAP services extend to all residents within the five boroughs of New York City, encompassing Manhattan, Brooklyn, Queens, Staten Island, and the Bronx. If you reside outside these boroughs, don't hesitate to contact us for further information. We often cater to individuals residing in Westchester, Suffolk, Nassau counties, and many other counties across New York State.

Home health care is a type of service that provides medical and other supportive care to people in their homes. It covers a broader range of services, including medical treatments, therapy, personal care, companionship, and other assistance depending on the individual's needs.

This form of care allows individuals to receive medical attention in the familiar and comfortable setting of their own homes, and it caters to a broader range of needs, such as medical treatment and everyday assistance.

With CDPAP, you can designate a family member or a friend as your personal care assistant. If you opt for traditional home health aides, we propose a skilled aide who has received training tailored to your unique care needs.

Home Health Aide services are accessible to individuals residing in all five boroughs of New York City: Manhattan, Brooklyn, Queens, Staten Island, and the Bronx.

To locate other home health care agencies in New York, consider the following steps:

  • To find home health care agencies in New York or home care services near your location, search online using keywords like "home health care agencies in New York" or "home care services near me."
  • Visit the website of the New York State Department of Health or local health department sites to check for licensed agencies.
  • Utilize Medicare's "Home Health Compare" tool to find Medicare-certified agencies.
  • Ask for recommendations from doctors, hospitals, or senior centers.
  • Read reviews on platforms like Yelp or Google to gather information and learn from others' experiences.
  • Contact social services agencies or disability organizations for suggestions on reputable agencies.
  • Ask friends or family members who have used similar services for recommendations.
  • Explore professional associations that are related to caregiving for potential recommendations.
  • Reach out to the agencies directly to inquire about their services, costs, and the qualifications of their caregivers.

When conducting research and selecting a home health care agency, it is crucial to consider several factors. These factors include the agency's reputation, the types of services it provides, the qualifications of its caregivers, insurance coverage, and costs. It may be beneficial to schedule interviews or consultations with potential agencies to gain a deeper understanding of their operations and determine if they align well with your needs or the needs of your loved ones.

CDPAP, short for Consumer Directed Personal Assistance Program, is available in New York that empowers older individuals and those with disabilities to have control over their caregiving. This initiative allows qualified Medicaid recipients to select and supervise their caregivers, including family or friends, who have received proper training for assisting with daily tasks.

The program puts recipients in charge of their care, allowing personalized support that respects their independence and dignity. Unlike traditional agency-based home care, CDPAP offers recipients flexibility, autonomy, and a safe environment.

Your Valuable Resources

DOH Forms

Access essential forms that simplify your CDPAP experience. We’ve included important documents like the DOH Form and Physician’s Order for Personal Care/Consumer Directed Personal Assistant Services, ensuring that your paperwork is hassle-free.

CFEEC Evaluation Request Form

For Mainstream plan members requiring non-covered Long-Term Care (LTC) benefits, we’ve provided the CFEEC Evaluation Request Form. Our mission is to provide guidance throughout the process, ensuring you receive the care you rightfully deserve.


Your well-being is our top priority, and we are dedicated to making your CDPAP journey as seamless and empowered as possible. Bena Home Care is here to provide the support and resources you need to thrive on your healthcare journey. Welcome to a world of clarity, empowerment, and exceptional care.


CDPAP Program In New York:
Let's Talk About The Medicaid CDPAP Program

The Consumer Directed Personal Assistance Program, or CDPAP, empowers individuals to select their own caregivers, whether they be family members, relatives, neighbors, or friends. There is no need for specialized training or certification. A nurse will evaluate the level of care required by the patient and collaborate with them to establish the caregiver's schedule.

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