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Traditional In-Home Care Patients FAQs

Your Trusted In-Home Care Patient Resource Hub

Whether you're in the process of enrolling in our Traditional Care program or are already under our care, we've meticulously curated a collection of essential resources tailored to your specific needs. Our goal is to ensure that your healthcare journey with us is characterized by ease and confidence.

Here at Bena Home Care, we recognize that your healthcare journey is unique, and we are committed to providing you with a wealth of resources to support your specific needs. As you explore our Patient Resources Center, you'll find an array of tools and information that are tailored to enhance your experience with us.


Patients Receiving Traditional In-Home Health Care

Frequently Asked Questions (FAQs)

Explore a comprehensive list of frequently asked questions by our Traditional Home Health Care Patients. These questions have been thoughtfully answered to provide you with insights and clarity on various aspects of our care program.

Home health care is a type of service that provides medical and other supportive care to people in their homes. It covers a broader range of services, including medical treatments, therapy, personal care, companionship, and other assistance depending on the individual's needs.

This form of care allows individuals to receive medical attention in the familiar and comfortable setting of their own homes, and it caters to a broader range of needs, such as medical treatment and everyday assistance.

Home Health Aide services are accessible to individuals residing in all five boroughs of New York City: Manhattan, Brooklyn, Queens, Staten Island, and the Bronx.

To locate other home health care agencies in New York, consider the following steps:

  • To find home health care agencies in New York or home care services near your location, search online using keywords like "home health care agencies in New York" or "home care services near me."
  • Visit the website of the New York State Department of Health or local health department sites to check for licensed agencies.
  • Utilize Medicare's "Home Health Compare" tool to find Medicare-certified agencies.
  • Ask for recommendations from doctors, hospitals, or senior centers.
  • Read reviews on platforms like Yelp or Google to gather information and learn from others' experiences.
  • Contact social services agencies or disability organizations for suggestions on reputable agencies.
  • Ask friends or family members who have used similar services for recommendations.
  • Explore professional associations that are related to caregiving for potential recommendations.
  • Reach out to the agencies directly to inquire about their services, costs, and the qualifications of their caregivers.

When conducting research and selecting a home health care agency, it is crucial to consider several factors. These factors include the agency's reputation, the types of services it provides, the qualifications of its caregivers, insurance coverage, and costs. It may be beneficial to schedule interviews or consultations with potential agencies to gain a deeper understanding of their operations and determine if they align well with your needs or the needs of your loved ones.

Transitioning your care from another home care agency to Bena Home Care is absolutely feasible. We take pride in our exceptional service in New York City and are here to guide you through the seamless transfer of your care to our team of skilled home health aides and dedicated administrative professionals.

Worried about program expenses? Rest assured, Medicaid covers the costs associated with our program, and our comprehensive services are already included in your coverage. This valuable program is offered at no cost to all Medicaid members, ensuring that you receive the care you need without financial concerns.

Our Home Health Aide services are readily accessible to individuals residing within New York City's five boroughs, which include Manhattan, Brooklyn, Queens, Staten Island, and the Bronx. We extend our care to cover the entire city, ensuring that our services are within reach for all residents.

Informational Links for Your Well-being

Your well-being is at the forefront of our commitment, and we are dedicated to providing you with the support and resources needed for a seamless and confident healthcare journey. Bena Home Care is your trusted partner in healthcare, and we are here to ensure your experience with us is marked by clarity, empowerment, and exceptional care.

At Bena Home Care, we are committed to supporting your well-being by providing access to valuable resources. Here are some helpful links from recommended resources on common health conditions:

Diabetes Care – CDC

  • Discover comprehensive information and resources on diabetes care from the Centers for Disease Control and Prevention (CDC). Visit CDC Website

Influenza – CDC

  • Stay informed about influenza (flu) and access essential information from the Centers for Disease Control and Prevention (CDC). Visit CDC Website

Healthy Eating for a Healthy Weight – CDC

  • Learn about healthy eating habits and maintaining a healthy weight with guidance from the Centers for Disease Control and Prevention (CDC). Visit CDC Website

Smoking & Tobacco Use – CDC

  • Access resources and support to quit smoking and learn about the harmful effects of tobacco use through the Centers for Disease Control and Prevention (CDC). Visit CDC Website

We believe that knowledge is a powerful tool for improving your health and well-being. Explore these informational links to gain valuable insights into managing common health conditions and making informed choices. Your health matters to us, and we are here to provide you with resources that empower you to lead a healthier life.

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